This Privacy Policy explains how AIGENIZE processes personal data when you visit SignalScout, submit the opportunity profile form, receive a free try-out, use SignalScout Core, or communicate with us.
SignalScout is a B2B opportunity intelligence service. It uses company information, public business signals, and AI-assisted research to prepare source-linked opportunity reports.
1. Controller and contact
SignalScout is operated by AIGENIZE. For website visits, enquiries, intake requests, service delivery, billing, and our own business administration, AIGENIZE acts as the data controller.
Contact us at info@aigenize.com for privacy questions, rights requests, or security concerns. AIGENIZE's registered office, company number, and VAT number are set out in the Legal Notice.
2. Personal data we process
| Category | Examples |
|---|---|
| Intake data | Company name, company website, work email, selected request type, offer summary, target customer type, preferred region, and notes submitted on the start page. |
| Service and research data | Opportunity profile details, public tender and company signals, source links, business context, professional contact details where relevant, report notes, scoring, outreach angles, and quality feedback. |
| Communications data | Emails, support requests, meeting notes, delivery confirmations, and commercial follow-up. |
| Technical data | IP address, request metadata, browser and device information, timestamps, diagnostics, security logs, and hosting or API logs. |
| Billing and administration data | Invoice details, company contact details, payment status, contract records, and tax or accounting records. |
3. Purposes and legal bases
| Purpose | Legal basis |
|---|---|
| Responding to enquiries, starting a free try-out, creating an opportunity profile, sending confirmation emails, and discussing SignalScout Core. | Pre-contractual steps, contract performance, and legitimate interests in running a B2B service. |
| Monitoring public business signals, preparing source-linked reports, scoring fit and urgency, and drafting recommended next actions. | Contract performance for customers, legitimate interests in providing B2B opportunity intelligence, and processor instructions where a separate customer agreement applies. |
| Operating, securing, debugging, and improving the website, intake API, queue, and delivery workflow. | Legitimate interests in service reliability, fraud prevention, information security, and product improvement. |
| Sending service messages, commercial follow-up, product updates, and relationship communications. | Contract performance, pre-contractual steps, and legitimate interests in B2B relationship management. You can object to non-essential commercial follow-up at any time. |
| Issuing invoices, keeping accounting records, handling disputes, and complying with legal obligations. | Contract performance and legal obligations. |
| Using optional analytics, advertising, or non-essential cookies if introduced later. | Consent, collected before those technologies are used. |
4. Public sources and AI-assisted research
SignalScout may use public and commercially available business sources such as tender portals, job postings, company websites, public directories, company announcements, market news, and visible technical website signals.
AI tools may assist with summarising sources, classifying signals, scoring fit, and drafting report language. SignalScout does not use AI to make solely automated decisions that produce legal or similarly significant effects about individuals.
During the pilot phase, reports are quality-checked before delivery. Customers remain responsible for verifying sources, procurement requirements, and outreach compliance before acting on a report.
5. Recipients and processors
We share personal data only where needed for the purposes above. Recipients may include hosting and infrastructure providers, Supabase where configured for intake storage and job queues, email and communications providers, AI and research providers, contractors working under confidentiality obligations, professional advisers, and authorities where required by law.
Where AIGENIZE processes personal data on a customer's documented instructions, the Data Processing Addendum describes processor commitments and sub-processor controls.
6. International transfers
Some providers may process data outside Belgium or the European Economic Area. Where this happens, AIGENIZE will rely on lawful transfer mechanisms such as adequacy decisions, standard contractual clauses, or another valid safeguard where required.
7. Retention
| Data | Typical retention |
|---|---|
| Free try-out and intake records | Up to 24 months after submission or last interaction, unless a longer period is needed for dispute handling, security, or legal compliance. |
| Customer profile, report, and service records | For the customer relationship and up to 24 months after the last active service period, unless agreed otherwise. |
| Billing and accounting records | For the legally required accounting and tax retention period. |
| Technical and security logs | Usually up to 90 days, unless investigation, reliability, or security needs require a longer period. |
| Commercial follow-up records | Until you object or the record is no longer useful for a legitimate B2B relationship purpose. |
8. Your rights
Depending on the situation, you may have the right to access, correct, delete, restrict, object to processing, receive a copy of your data, or withdraw consent where consent is the legal basis.
You can exercise these rights by emailing info@aigenize.com. You also have the right to lodge a complaint with the Belgian Data Protection Authority or another competent supervisory authority.
9. Security
AIGENIZE uses technical and organisational measures intended to protect personal data, including access controls, server-to-server secrets for protected ingestion, restricted database access, and operational security practices proportionate to the service.
No internet service is perfectly secure. If you believe data has been exposed or misused, contact us promptly at info@aigenize.com.
10. Children
SignalScout is a B2B service and is not intended for children. Do not submit personal data about children through the website or service.
11. Changes
We may update this Privacy Policy as SignalScout changes. The date at the top of the page shows the latest update. Material changes will be communicated through the website, email, or customer channels where appropriate.